Her RAM flight is delayed for over 14 hours: she is promised a hotel but ends up paying herself
More than fourteen hours of waiting and a night’s accommodation that was supposed to be covered: a Royal Air Maroc passenger says she ultimately had to bear additional costs herself, despite the assurances she had been given.
The incident was reported by Al3omk, which recounts the testimony of a traveler faced with an interruption of more than fourteen hours during her journey with Royal Air Maroc.
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Faced with this lengthy wait, the passenger says she received confirmation that accommodation would be made available to her.
She therefore thought she would be able to spend the night without having to pay the costs herself related to this prolonged disruption.
The announced assistance does not go as planned
According to her testimony, the solution that had been announced ultimately did not unfold as she expected.
The traveler says she had to bear additional expenses herself, even though she thought her accommodation would be covered by Royal Air Maroc.
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Her journey was thus marked by more than fourteen hours of interruption and by expenses that she says she had to pay upfront despite the assistance that had been announced to her.
