Outsourcia

Morocco28 Nov 2025

Patrick Drahi divests from a Moroccan company

The Altice group, led by Patrick Drahi, is pursuing its asset divestment strategy by separating from its customer relations subsidiary. The billionaire has decided to sell the shares he holds in the Moroccan company Intelcia to its current management.

Morocco19 May 2020

Morocco's Customer Service Industry Faces 40% Revenue Drop Amid COVID-19 Crisis

Covid-19 is having a negative impact on the customer relations sector in Morocco , with a 30 to 40% drop in turnover in May and June. Otmane Serraj, president of the Moroccan Association of Customer Relations, which brings together 17 companies, including Teleperformance, Sitel, Majorel and Outsourcia, decodes the situation.